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Q: How do I know I'm getting a good unit?
A: SkyRun provides very detailed photos, maps, room inventory, information and guest book comments about the actual unit you will be renting. Rent from others, and you may get the next condo on the list. Want to make sure you’re getting a good unit, see it online with complete photos AND COMPLETE 360 degree VIRTUAL TOURS of most units.
Q: What’s included?
A: Our condos come fully furnished with everything from a Microwave, 2 or more TV’s, a VCR, a DVD player, linens and towels, dishes, pots and pans (right down to the corkscrew) and hair dryers. We sweat the details and start you out with supplies like shampoo, conditioner, Kleenex, paper towels, dishwasher detergent, soaps, trash bags, etc. We provide everything you expect from a fine hotel.
Q: Am I going to get a good deal?
A: Our rates are generally 10% lower than the web price for a similar unit available from others. In addition, we also give you locals-only tips on where to get a great deal on lift tickets and rentals. We also offer you a SkyRun Discount Card that gets 5-30% off at local restaurants and merchants. SkyRun can help plan your whole trip, not just rent you the condo.
Q: How do I check in?
A: SkyRun has a full-service check-in center located at 1101 Landfall Way Johns Island, SC 29455, which is right outside the gates of both Resorts and no more than 5 minutes to your Condo or Home. Here you can pick up your keys unless your confirmation letter indicates that you should go straight to your rental. If you will be arriving late (After 6pm), we have a lockbox outside of our door. The combination for the lockbox is in your confirmation letter or call us if you will be late and we'll provide it.
Q: How many people can stay in a unit?
A: Each unit will generally sleep 2 in each bedroom and 2 on a sleeper-sofa in the living room. Many units also have extra beds (trudle, extra double beds, murphy beds, etc). Check each unit for details.
Q: What are the rules?
A: No smoking and no pets are allowed in any of our units, including on the balconies. This is STRICTLY ENFORCED. Quiet time starts at 10:00pm (resort rule). We also require a $300 deposit OR your credit card number on file on each room which will be refunded 2 wks after you leave when we confirm there is no damage.
Q: How is renting from SkyRun different from renting from Kiawah or Seabrook Resorts?
A: One main difference is the cost. We try to be about 10% less than renting the same unit directly from the resort on their web site.
Other differences are:
- We don't make money on your phone calls. Our phone is hooked directly to the phone company, not the resort switchboard. This means that you don't pay for local and 1-800 calls. Long distance is through your credit card or collect. By contrast, every local or 1-800 number call from a resort unit costs you $.75. Long distance is $4.71 for the first MINUTE for long distance and $.86 PER MINUTE after that!
- We don't do daily maid service during your visit, however we do offer you extra cleanings (up to daily cleanings) for a fee. Our units do include cleaning supplies and vacuum cleaners if you feel the need to tidy up. All buildings have laundry facilities and several units include washers and dryers in the units.
- You don't check in at the resort check-in, you check in at our SkyRun check-in center.
- We also include extras in most rooms (Wireless Internet, DVD players, Home Theaters, Game Consoles). Check the individual rooms for details on what’s in the room you’re renting.
Q: How is renting from SkyRun different from renting directly from the Owner of the Condo?
A: All of the condos and homes that SkyRun represents are owned by private investors. SkyRun manages the properties as a local contact for the guests of the owners of the condos. What that means for you is that you have one point of contact that you can trust with your credit card information, and trust to be there for you if and when you need us. Our Guest Registration center is just outside the gates of the resort, providing you the service so that you know your vacation will be the best it can be.
We believe that SkyRun offers the best of all worlds. Full Service like renting from the Resort, while offering lower prices and access to locals-only discounts like renting directly from the owner.
Q: Is SkyRun related to Kiawah or Seabrook Resorts, Inc.?
A: SkyRun is one of many property management firms that operate in or near Kiawah and Seabrook Resorts. SkyRun LLC is not affiliated with Kiawah or Seabrook Resorts Inc. that operate the island, but we work closely together to make sure our mutual guests are happy and come back year after year.
Q: What is SkyRun?
Our simple strategy is to offer the best value to our guests. We do this by keeping our costs low by focusing on repeat business. Simply, we make sure every guest has a great experience, gets lots of good deals on food and equipment and activities while here, and then returns every year and tells their friends!
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